Despite everyday experiences of stress, anxiety, and burnout, South African workers are putting on a brave face. According to the latest GIBS October Health Workplace Well-being report, many employees show notable resilience even in challenging workplace conditions.
The report, a collaboration between the Gordon Institute of Business Science (GIBS) and October Health, draws insights from 501 workers, including full-time, part-time, and self-employed individuals. It highlights key aspects of mental health in the workplace and uncovers significant challenges and the resilience of South Africa’s workforce.
The cost of mental health challenges to the economy
Past research by October Health estimated that poor employee mental health could reduce productivity through absenteeism and presenteeism. This phenomenon costs the economy around R250 billion annually, a 4.5% reduction in South Africa’s GDP. This new report dives deeper into the factors affecting mental well-being, aiming to provide solutions and insights for employers.
According to survey respondents:
46% rated their work environment as “somewhat healthy.”
31% viewed it as “very healthy.”
18% found it “somewhat toxic,” and
5% described it as “very toxic.”
Despite various challenges, including financial strain, low economic growth, and high unemployment, South African workers generally recorded high well-being scores. Notably, financial well-being was an exception, showing the lowest satisfaction levels.
The role of psychological safety in employee well-being
The report emphasises the critical role of psychological safety – a workplace culture where employees feel safe to voice concerns or mistakes without fear of judgment. Dr Frank Magwegwe, GIBS principal researcher, stresses that leaders and managers are crucial to fostering this environment, helping to improve productivity and employee engagement.
Proactive mental health support, such as fostering open communication and reducing stigma, is vital. Alon Lits, co-founder of October Health, highlights that supportive environments can enhance employee engagement and mental health outcomes.
The bottom line: resilience isn’t enough
While resilience among South African employees is admirable, Professor Louise Whittaker, GIBS deputy dean, notes that employers must prioritise well-being as a core aspect of performance. By recognising the high costs associated with mental health challenges, organisations can shift toward more proactive and meaningful workplace well-being programs.
This report underlines a call to action for South African employers: by investing in employee well-being and fostering supportive environments, companies can contribute to a healthier, more productive workforce.